Starting from early June, users with older phones are facing compatibility issues with WhatsApp.
Meta’s messaging application WhatsApp has rolled out a series of security updates starting from June 1st, resulting in incompatibility with many smartphones.
These updates have rendered WhatsApp unusable on several older phone models, blocking services like calls and messages even if the user opts to stay with the outdated version.
Users with unsupported phones can still access their accounts through WhatsApp Web or by switching to a newer device.
The list of impacted models includes Apple, Samsung, LG, Huawei, Sony, Lenovo, and ZTE phones.
To prevent data loss, creating a backup is crucial.
Follow these steps:
– Open WhatsApp, go to Settings > Chat > Backup chat.
Choose the frequency of automatic backups and select the Google account for storage.
You can include/exclude videos.
Click ‘Save’ to start the backup process.
– Access WhatsApp, go to Settings > Chat > Backup.
Choose to include videos, then click ‘Back Up Now’ to save the backup on iCloud.
Users facing compatibility issues can try updating their phone’s operating system to extend WhatsApp usage.
If not feasible, upgrading to a newer compatible device is recommended.
Exploring alternative messaging apps is also an option.
It’s essential for users of unsupported devices to act promptly to avoid data loss once the updates take full effect.
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