Renewal of expired Postepay card: what to do?

How to Renew Your Postepay Card: A Complete Guide

Renewing an expired or expiring Postepay card is a simple, fast, and free process.
But how can you do it?

Postepay, well-known for its usefulness in daily transactions, requires periodic renewal following its predetermined expiration date.
Especially the Postepay Evolution, distinguished for its advanced capabilities in supporting a wide range of banking operations such as crediting salaries or pensions, bonuses, and direct debits.

The renewal process of an expired Postepay ensures that users can continue to enjoy these services without interruptions.

Checking the Expiration Date

The first step is to check the expiration date of your Postepay, which can be found on the front of the physical card.
The Postepay expires on the last day of the indicated month.
For example, if it says 05/2024, it means it will be active until May 31, 2024.
Once the Postepay expires, it no longer works: this means it cannot be used to pay, withdraw, or transfer money.

To verify the expiration date of your Postepay and proceed promptly with the renewal, users can follow these steps based on the type of card they have:

For physical cards:
– Check the card: as mentioned, the expiration date is printed on the front of the card, indicating the month and year.
– Call customer service: approaching the expiration date or if it has already passed, you can renew the card by calling the number 800.00.33.22.

Renewing an Expired or Expiring Postepay

The available options for renewing an expired Postepay are three, each with specific procedures and requirements:

In a Post Office:
– Required documents: expired or expiring Postepay card and a valid ID.
– Procedure: the renewal is immediate, and the new card can be used right after the renewal.

By phone:
– Call the number: 800 00 33 22 (toll-free).
– Required information: old card code and date of birth.
– Delivery: the new card is sent within a few days, and you will need to complete an online activation process.

Online:
– Website: go to postepay.poste.it and follow the instructions for renewal.
– Delivery and activation: the card is sent to the user’s address, who will then need to activate it through an online procedure.

It is essential to start the renewal process two months before the expiration date and complete it within 18 months after to ensure the continuity of the services offered by the card.

Documents Required for Postepay Renewal

To proceed with the renewal of an expired or expiring Postepay, it is essential to verify and update some fundamental personal information.

For example, it is important to ensure that the registered home address in the Personal Area is up to date.
This step is crucial to ensure the correct shipment of the new card.

It is also advisable to check that the ID document linked to the Postepay card in your profile is valid and, if necessary, update it.
This document is essential for identification during the renewal process.

Remember to bring the expired or expiring Postepay card when going to a post office, ensuring to also bring your tax code.

Once the new Postepay is received, it can be activated online through the website or app or by calling Customer Service at the toll-free number 800.00.33.22.
Keep both the old and new cards handy during activation.